Cancellation & Refund Policy

Last updated: February 9, 2026

Subscription Cancellation

You can cancel your subscription at any time. Here's what you need to know:

  • Cancellations can be made through your account settings at any time
  • Upon cancellation, you'll continue to have access until the end of your current billing period
  • No refunds will be issued for partial months or unused time
  • You can reactivate your subscription at any time

How to Cancel

To cancel your subscription:

  1. Log in to your ViolinLounge account
  2. Navigate to your account settings
  3. Select the "Subscription" or "Billing" section
  4. Click "Cancel Subscription"
  5. Follow the prompts to confirm your cancellation

If you need assistance with cancellation, please contact our support team.

Refund Policy

All sales are final. No refunds are issued for subscription payments.

  • We encourage you to explore our free courses before subscribing to ensure our platform is the right fit
  • Upon cancellation, your access continues until the end of your current billing period
  • No partial refunds are issued for unused time

Free Courses

We offer a selection of free courses available to all registered users:

  • Create a free account to access our free course library at no cost
  • Free courses are always accessible and require no subscription
  • Use free courses to explore our teaching style before subscribing to premium content

Payment Disputes

If you believe you've been charged in error:

  • Contact our support team immediately
  • Provide your account email and transaction details
  • We'll investigate and respond within 5 business days
  • Legitimate billing errors will be refunded promptly

Account Termination by ViolinLounge

We reserve the right to terminate accounts that violate our Terms of Service. In such cases:

  • No refunds will be issued for terminated accounts
  • Access to all content will be immediately revoked
  • Decisions are made at our sole discretion

Cancellation Processing

When you cancel your subscription:

  • Cancellation takes effect immediately, but your access continues until the end of your billing period
  • You'll receive a confirmation email once the cancellation has been processed
  • No further charges will be made after cancellation

Questions?

If you have any questions about our cancellation or refund policy, please contact us. We're here to help!